by : John Barber Hertford blog

Never send to know for whom the bell tolls – it tolls for Hertford

So, the powers of conservatism in Hertford have finally won. The developers have pulled out of the second phase of the Bircherley Green redevelopment scheme.

This is a Pyrrhic victory at best. We are left with a shopping centre with empty and boarded up shops and grass growing through every crack like a town in a Hollywood Western.

This all began in 2014 or even earlier. In 2013 perhaps I was invited to a workshop to discuss the introduction of what was to become the Hertford Town Centre Urban Design Strategy (HTCUDS).  I was flattered to be invited to this as I had only just retired as Town Centre Manager and the invite was on the basis that I knew more than most what actually went on in town. I should not have been surprised to find that I was the only person at the meeting at Wallfields not employed or connected to any Council; County, District or Town.

One thing not discussed was the need for another hotel in town. I was surprised to find that in the first submission by Wrenbridge there were plans for a new hotel – a Premier Inn. I thought this even odder when the first draft of the HTCUDS also contained reference to a new hotel.

The redevelopment proposals came about as Waitrose had strongly indicated their intention to leave Hertford as early perhaps as 2010. Despite numerous plans suggested by the owners Diageo and managing agents Savills over the previous years there was no way that the store could be extended to meet Waitrose’s requirements.

Once the die had been cast the net was spread but no other group wanted the premises as they all insisted on having parking on the flat. I am told that shoppers would rather walk to their car in the rain than use a lift! Of course Waitrose plans to move to Van Hages also met with strenuous dissent and they were constantly rejected.

Riverside
The Bircherley Green riverside as envisaged by Wrenbridge

Enter Wrenbridge who organised a series of public exhibitions to explain their plans. See bircherley-green. From here on in Planning, Council and Councillors, not to mention interested groups in town and other concerned residents launched campaigns and legal moves to thwart any development at all.

In my mind if someone came along with £40m and offered to regenerate the shopping centre I would have bitten their hand off – but this is conservative Hertford.

It was said that Bircherley Green was part of the Hertford Conservation Area. True, but the whole of Hertford is. Bircherley Green was built in the early 1980’s and has no special architectural or historical merit to deserve preserving and enhancing.

There is not enough space to list all the objections but one was that there were no tenants to fill the proposed retail units. Of course not. Even Premier Inn only signed up to the scheme on the understanding that planning permission was forthcoming. Who is going to commit to a unit that would not be ready for another three years, knowing as we do the machinations of our local councils.

So for the next three years Wrenbridge submitted plans, revised plans and new plans. All of which were poked over like a diner in a new restaurant presented with the chef’s specialty and testing to see if it was still alive.

It is surprising that it too so long for the developers to walk away. I would have walked a long time ago. If Council did not want a new shopping centre with retail units, restaurants, coffee shop and upgraded bus station then I would raise two fingers and put my money where it is wanted.

Meanwhile in Stevenage (from BBC News, 14 March 2019):

Britain’s first new town is set to get a £350m revamp inspired by some of Europe’s most thriving cities.

The regeneration of Stevenage includes new shops, bars, restaurants, 600 homes, a park and a council building.

The borough council said it had studied successful examples from the continent in designing the mix of residential, retail, office and leisure uses.

The SG1 project will take up to eight years to complete in phases and it is hoped work could begin in 2020.

But this is Hertford and nothing ever happens in Hertford. We just slide into anonymity. People still tell me that this is the county town – with no County Court and no shops. Just the place to come to.

I have sat in workshops with traders from Hertford and along with counterparts from Ware have all stated. ‘We do not want to shop in Harlow, Welwyn, Stevenage or Cambridge but the state of shopping in our own town leaves us no choice. We have to travel or use the internet.’

So what happens now? No idea!

What i do know is that the planning application due to be heard on 19th June has now been withdrawn in total. This means that the baby is being thrown out with the bathwater and a new planning application will have to be submitted, approved and heard by the Development Management Committee at the next available date which could be July or even August.

In the meantime this is the view of the hotel site.

The hoardings have been painted a deep shade of black; very nouveau.

With acknowledgements to Laurence Sterne and ‘The Life and Opinions of Tristram Shandy, Gentleman’.

He also left a page blank to insert your own image of a beautiful young lady. We are a long way from that in Hertford; a beautiful hotel that is.

You can contact John Barber here:

 

 

 

 

by : John Barber Hertford blog

Vale, adios, ciao, auf wiedersehen, au revoir and goodbye Waitrose

So, the final act as been played out and the Hertford Waitrose is no more. Some might say this is a sad day for the town but more of that later. I am reminded of Marc Antony in Julius Caesar Act 3 Scene 2

The evil that men do lives after them;
The good is oft interrèd with their bones.
So let it be with Waitrose.

Waitrose closed doors
Waitrose closed

I have seen hundreds, perhaps thousands of comments on social media sites from posters who have accused everyone from Council (pick one from three) to Waitrose to John Lewis to Diageo and Wrenbridge and Planners in general for the closure.

Some of the comments have been at best uninformed and at worst pure fantasy. I do not claim to be completely ‘au fait’ with all the events leading up to today but if you read a selection of my posts on this subject (right) you will see that closure was inevitable and no one single person or company’s fault.

I have known Waitrose to have been a part of Hertford’s commercial and social life since 2001 when I first became involved in the town and right up to my retirement as Town Centre Manager in 2010.

They were one of the major sponsors of Hertford Fun Day. My abiding memory of the manager at that time Jim Brewin was seeing him in the middle of Old Cross standing by his collapsible chair, floppy hat on head, water bottle in hand directing the road closures.

Jim was Chairman of the Fun Day committee until 2005; he organised his staff to help man the road closures and act as stewards and as seen in the previous sentence led by example.

Waitrose provided some of the initial funding for the radios for Hertford Town Watch; a town centre security initiative that with 50 traders, licensees and venues with radios and 19 CCTV cameras became the envy of many other towns.

It might not have been that way had not a van parked in Salisbury Square on the morning of one Fun Day exactly where the stage was to be set up. The radio to CCTV control would not work and we discovered that when Waitrose closed at night and on Sundays as it did then, the power to the aerial was also switched off. Of course the aerial is now fully functional 24/7 and has been moved now that Waitrose has closed.

Along with Lloyds Bank Waitrose sponsored the food for the Hertford Town Watch members breakfast meeting at the Waterside until Michelle left. A free breakfast was extended to all town centre traders and you could get everything from a cup of coffee to a full English.

So it has always been. Nearly every organisation in town has cause to be grateful to Waitrose for a form of sponsorship or charitable donation; the Horticultural Show at the Castle, Hertford Food and Drink Festival and lunchtime Soundbites concerts at All Saints Church are amongst those too numerous to mention to have benefited and this does not include the monthly community matters also known as the green coin box.

As sure as night follows day the Hertfordshire Mercury has had an input in its own inimitable style – ‘Eleven things we will miss about Waitrose’.  I will mention a few.

First – Overheard in Waitrose – I was going to award an Oscar here but here are three contenders in reverse order; 3. When does the sale start? 2. I hear John Lewis will be moving in when you move out and my favourite of all time which would have taken the Oscar and the teatime biscuit 3. Wetherspoons have bought the whole of the shopping centre and there will be a bar on the ground floor and a beer garden on the first floor and be overlooked by the car park.

Second – Free coffee – yes, it was great to pick up your morning boost of caffeine at no charge along with the Daily News but as I have mentioned elsewhere Waitrose became part of the problem. Small coffee bars in many English towns suffered a significant loss of trade with this initiative. So now Hertford’s own independent coffee shops may see a small upturn in trade, along with the newsagents with newspaper and Lottery sales and even the dry cleaners.

Third – Employees own the business – they do not. Owners of businesses are not made redundant. ‘Partners’ as they are called have a contract of employment like any other company employee, they have to fight for their holiday entitlement against each other, they get disciplined for breaking company guidelines like anybody else and many are paid just above the National Average Wage.

The company will claim that they offer a competitive wage which when the annual bonus and staff discount are taken into account brings the salary up to the level of the National Living Wage. That may be so but the level of profit sharing has been dropping over the last few years and with the supermarket pricing wars raging staff discount does not always compensate for the slightly higher pricing structure at the stores. This is not ownership.

To continue my theme of mentioning the good it should be noted that all staff that expressed a desire to remain with the company have all been found suitable employment within the group. Those that wished to leave have done so with a very good redundancy and/or retirement package.

Throughout this experience since closure was announced in February there has been constant consultation and support from many Head Office departments for all the staff and you cannot say fairer than that. There is sure to be many a tear dropping from eyes when four o’clock chimes.

I don’t know if this will be the case throughout the town. Everyone who knows about these things knew that Waitrose lease expired in 2016. For many years previous County, District and Town Council members and officers have all stated that Hertford will collapse and die if and when Waitrose should leave. No one has done anything to lessen the impact such closure will now have. Retail units are already starting to become vacant.

A huge sum was spent on the Hertford Town Centre  Design and Vision Strategy. That did not offer any proposals either other than a rather extensive appendix as found in Rollercoaster Tycoon or Sim City to illustrate the varied and wonderful designs of street furniture that could be installed in Hertford Town Centre. They were a little light on where the finance was coming from.

I know that the fall out from the closure of Waitrose will be painful and will continue to talk about it here.

You can contact John Barber here:

by : John Barber Hertford blog

The decline in Hertford’s retail offer – Part Three

During my time as Town Centre Manager it was easy to promote Hertford, a different but amazing kind of town full of independent traders; a town where you could still find a haberdashery (since closed), ironmongers and diving school (closed since December 2016 and premises still unoccupied). That wide retail offer continues to decline since my first post on this phenomenon in November last year (see below).

Beckwiths

I walked along St Andrew Street and the first thing I noticed was that one of the most iconic buildings in town was ‘To Let’ – Beckwiths, once home to an equally iconic antiques business.

It was also home for the stone man that was decapitated a few years back.

He was restored but the damage means he is not so tall and does not fit so snugly underneath the eaves.

A little further towards Old Cross ‘Audio Hi-Fi’ remains empty as it has done for more years than I can remember. The business moved around the corner opposite the old Library but it was soon sold to a competitor who then closed it and Deli Italia moved in only to close as well a few months back. The premises remain empty. A few more yards along Bob Hill Motorcycles remains dark.

All is not lost in St Andrew Street as Fingertips have moved in where the Il Vino coffee shop was but this has left a hole in Fore Street of which much later.

Ashleys

On to Maidenhead Street and the sad frontage of what was Ashleys – see my earlier note.

The last time I looked in there was an empty space full of concrete debris and a JCB that had fallen into a pit.

A few weeks back Planning Department nailed a notice to the hoarding for the owners to replace the hoarding with something more befitting the town. It was pushed through the letterbox and nothing more has happened.

 

Halifax now closed

To the right and along Honey Lane is the similarly empty and boarded premises of the Halifax.

This was part of the Lloyds Banking Group and Lloyds Bank in Bircherley Street must surely be a casualty of the Bircherley Green Redevelopment.

The space is required for the new Premier Inn – if planning is approved

Speaking of which Halfords are going early and have announced that they will be leaving their present site on September 19 and moving across the road on September 26 beneath the gym at the old Marquee Centre. This will increase the empty space in the shopping centre as Freedom Australia moved out some time ago; and The Luxury Soap Company and Hobs Hairdressers have also departed.

A few short steps from Halfords the Ruby Room annexe shop is also empty again, Retail Therapy having moved some time ago to St Andrew Street.

four seasonsI have mentioned Fingertips above as having moved from Fore Street but that is just the beginning of the story.

The Oak Room and Creative Sanctuary both have ‘To Let’ signs above and will be closing at the end of the summer period.

Four Seasons gift shop is in the final days of a sale before closure.

 

Emma H the bra shop is also empty (owing to lack of support – sorry, couldn’t resist that awful pun).

Out of curiosity I checked a few estate agents on-line to see what retail premises were available and saw a few not mentioned above and will not mention here as there are no visible signs of the incumbents wanting to vacate premises. The obvious signs are there; that Hertford is seeing a slow and gradual loss of retail outlets.

It is not all doom and gloom.

Two vaping shops have opened in Market Street and St Andrew Street and Hertford Wine in Maidenhead Street.

The last time I updated my database the vacancy rate in Hertford was slightly over 3%. I am informed that it is now just over 5% but does not include the recent and imminent closures above.

Let us not forget that Waitrose will close on 12th September and that a date for a decision to be made on the planning application for the redevelopment of Bircherley Green has yet to be set. Until such time as a decision is made I cannot see how anyone can have any confidence in opening a shop in Hertford – of course I could be wrong.

Contact John Barber here:

The decline in Hertford’s Retail Offer Part One

The decline in Hertford’s Retail Offer Part Two

 

by : John Barber Hertford blog

Hertford Waitrose closing on September 12 2017

Finally the second boot has fallen. It has been announced in black and white (well dark Waitrose battleship grey and white) that the Hertford branch of Waitrose will be closing for the final time at 4.00pm on Tuesday September 12 2017.

This will come as no surprise to many – those who have been closely following this blog for instance – or a complete shock to those who thought that this could never happen. The latter still believe that either the Partnership will change its mind at the last minute and stay; or hold to a view quite prevalent in town that Waitrose will upsticks and move a few miles up the road to the Van Hages site in Ware. Once again these points have been explained in great detail on these pages so there is no need to repeat them.

So what will the Waitrose shopper do from September 13 onwards? There are of course various options which have escaped scrutiny. There is a store quite close in Welwyn Garden City, almost next to a John Lewis. The 724 Arriva bus route runs almost every hour.

But there is no need to travel.

There is a Sainsburys store on the edge of town at Hartham. This has parking on the flat, a coffee shop, toilets and spaces for disabled and mother and child parking.

There is a Tesco slightly out of town in Mead Lane. This also has parking on the flat, a coffee counter, toilets and disabled spaces along with mother and child parking.

Not so large is Marks and Spencer which not surprisingly has parking on the flat.

You will see a pattern emerging. Waitrose have consistently stated that the Bircherley Green site before or after redevelopment does not offer them a viable alternative. The Waitrose site has been offered to all and any interested party who have to a man turned the offer down as the site does not offer parking on the flat. The man or housewife on the Clapham omnibus would rather walk to their car in the rain than take an unreliable lift.

Of course if you do have an uncontrollable wanderlust then there is an Asda and a Tesco in Ware as well as a Little Sainsburys. A little further along the A10 is Broxbourne with an Asda, Sainsburys, Iceland, Adi, Lidl and Morrisons. Almost spoilt for choice. And a Waitrose 1.6 miles away in Broxbourne.

Now all we have to wait for is the outcome of the Bircherley Green Redevelopment Planning Application which will be discussed by East Herts Council Development Management Committee on July 19th. Whatever their decision the Waitrose site in Bircherley Green will be dark for a very long time.

July 2017 – This application does not appear on the agenda for the 19th July meeting. I assume that there has been a significant amendment to the plans which would involve another period of consultation and hopefully a recommendation one way or the other to the DMC. Watch this space.

by : John Barber Hertford blog

Town councillors vote 3-0 to throw out Bircherley Green plans – No!!

It was with a wry smile that I read in the Hertfordshire Mercury that Hertford Town Council had voted unanimously to reject the planning application to redevelop Bircherley Green.

This would be fine if it wasn’t so wrong or, far from the truth. It was the Planning sub-committee that voted to reject the plans.

There are or were, eight members of that sub-committee. One has since resigned as his seat is now subject to a by-election. Of the remaining seven three left the meeting room owing to a conflict of interest. Comments were reported by the Mercury from three councillors so it can be extrapolated that the seventh councillor did not turn up as the vote was in their words – unanimous, with no one abstaining.

This was not a three man judging panel as found at boxing matches or a jury of twelve good men and women deliberating on a verdict at a High Court trial. It was three councillors on a reduced sub-committee taking a joint decision. It is taking the concept of democracy a bit too far.

Even so Hertford Town Council is not the Planning Authority. East Herts Council is. Hertford Town Council’s comments will have the same weight as anyone else who chooses to respond to the planning application whether for or against. The case will be assessed by a Planning Officer and whether recommended for approval or rejection will still be heard by the Development Management Committee at the earliest opportunity. This could be May but possibly as late as June or July before a final decision is made.

I do wish the Mercury could get it right sometimes.

Returning to the sub-committee I am pleased that Cllr Haddock has the interests of Folly Island at heart but I am sure the matter of the sun rising in the east and setting in the west was discussed with residents and later addressed by Wrenbridge with their consultancy team.

On the other hand I have known Cllr Ruffles for a long time. He has always been a good friend of Folly Island. I talk to him and ask his advice and opinion on all sorts of things from floods and local history to the state of the alleyway at the back of my house. Our paths have crossed at the many committees, forums and focus groups that exist in this part of the world.

He knows where I stand on all things political and once found great pleasure in leaving me alone in the middle of Salisbury Square on a particularly windy Saturday morning holding on to a very large Conservative Party umbrella whilst he went and collected something else from the Castle.

But on the matter of Bircherley Green I have to disagree with him.

I know Hertford Town Centre is a Conservation Area and that the majority of the buildings within its borders are Grade II listed as they of significant historical or architectural interest. I have the Department of Heritage bible to refer to but my 1990 version does not include Bircherley Green even though it was built in 1981.

Waitrose from the river
Waitrose from the river

Bircherley Green Shopping Centre is not something I would wish to preserve or enhance. It has no historical or architectural interest at all. The rear of Waitrose is far from being a welcoming feature to anyone coming into Hertford by boat, or walking through Folly Island. Any premises built today would be river facing.

There is no one to take Waitrose space. It has been offered to every other supermarket chain (and other retailers) and they have all turned it down for one overriding reason in that it does not have parking on the flat. Without a main A* tenant Bircherley Green will dissolve into a black hole.

The only chance Hertford has of attracting High Street names is to offer space that is suited to their modern day requirements. People used to ask me why can’t we have a River Island or a Next or so on etc etc. The reason is that you can’t go knocking listed buildings about just to make space to accommodate a name.

Having a vibrant centre with all the famous names in one place might make Hertford a place to visit again and once shopping is done enjoy the bars, restaurants and pubs and perhaps stay overnight in one of the many hotels. Leaving Bircherley Green as it is will ensure that many shopkeepers comment that ‘there is nothing in Hertford to come for’ moves even closer to the truth and what was a ‘challenging’ environment will be one that will enter its final death throes.

A more detailed version of the above will form part of my own letter to Planning Department to support the application along with a host of other observations made during my years as Town Centre Manager.

by : John Barber Hertford blog

More thoughts on Bircherley Green Shopping Centre plans

I have already made some initial comments on the planing application recently submitted for the redevelopment of Bircherley Green Shopping Centre (see right).

It is not going to win any awards but it does attempt to remove one eyesore from the centre of Hertford without putting another in its place. The Planning Statement comments: In summary, the wider area is of a generally mixed character with no particular prevailing building style or dominant materials. Whilst there are historic buildings throughout the Town Centre there are also a significant number of more recent buildings and developments.

The majority of Hertford’s buildings are listed in the Department of National Heritage List of Buildings of Special or Architectural Interest. Most are Grade II, a few such as Hertford Castle are Grade I but there is no place at all for Bircherley Green which was built in 1981.

The plans show the new Bircherley Green as three distinct blocks with retail premises supporting up to 70 apartments and Centurion House now a Premier Inn Hotel. The cleaner version from the Public Realm Statement is shown below.

Bircherley Green Shopping Centre

The big break from the past is that these plans allow for free and unfettered pedestrian access through the new centre. Before the shopping centre was built the area was home to the bus station, a town centre car park and a few remaining dwellings on the banks of the River Lea.

The main spine is to be The Mall which runs from Railway Street down to the river edge. This is also accessed by a path from the bus station and a much improved river walk which allows people to walk between the bus shelter and Bull Plain.

This is of course a double edged sword. Whilst it fulfils much of the town vision statements even harking back to the Riverside Yards Project of 1998 it also adds to the potential for all sorts of odd behaviour.

At present Bircherley Green Shopping Centre is gated and the gates closed in line with Waitrose opening hours. The Mall would not exist nor would the walk from the bus station. The river edge is no more than a service road and because of the restrictions on use provided by the gates in Railway Street and Bircherley Street is rarely used as a major thoroughfare.

This new free access will enable the proposed wining and dining area along the river to flourish.

It will also mean that people will be walking through and around the centre all hours of day and night.

The residents of the new builds will be parking their cars in the car park or searching for space elsewhere.

As we know Hertford has a bustling, energetic and thriving night time economy. But it brings with it loud and oft times aggressive and drunken noise and behaviour. The centre will now provide all manner of short cuts across town and an oasis of rest with benches along The Mall and on the riverside. The restaurants will no doubt try and push their closing times to a later hour and the lights along the Mall and the river might not always be switched off when they are supposed to.

None of this may happen. Nights may pass without disturbance from carousing drunks or noise from the night time economy. You cannot oppose something that has not happened but I do hope that in their consideration East Herts Council may have some regard for those residents who live close to this ‘jewel in the crown’.

by : John Barber Hertford blog

Bircherley Green planning application

Finally after many months of bated breath a planning application has been made for the redevelopment of Bircherley Green Shopping Centre. Both are long overdue.

If you cannot wait any longer this is the link to the the appropriate page: https://www.publicaccess.eastherts.gov.uk and enter 3/17/0392/FUL into the search box. There are pages and pages supporting the application but the Planning Statement, Public Realm Statement and Heritage Statement are the best places to start.

My first impression is that the new design is at best utilitarian (something that is useful or functional) rather than ‘a jewel in the crown’ as some have recently tried to market it. It will make no difference what I think as the plans have been well battered having been tossed between Wrenbridge and East Herts Council for some time so I expect that it is something upon which they are all agreed and can be approved.

The Planning Statement says: 163. The starkly visible, hard and uninviting ‘back of house’ landscape along the north is replaced with a new, high quality, pedestrianised public realm, active frontages and a distinctive ‘feature’ pavilion. Rather than turning its back on the river frontage, as the existing centre, the proposed development marks the new key nodal point and celebrates the new riverfront square. This aspect of the proposed development constitutes a considerable enhancement and it is exactly the kind of exciting, vibrant redevelopment referred to as desirable in the draft Hertford Conservation Area Appraisal.

This is quite true.

Waitrose from the river
the rear of Waitrose from the river

 

Waitrose from river as proposed 2016
Waitrose from river as proposed 2016

 

Waitrose from river 2017
As proposed in planning application 2017

The Statement goes on to say: 162. The proposed development is a non-traditional form of development which does not attempt to mould modern building types into traditional forms. Instead the development takes the form of modern buildings. However, the rhythm picks up on the traditional street grain and the use of compatible materials subtly references to the traditional materials in Hertford, combined with modern materials—something which can be seen in many modern buildings in the conservation area.

However recent developments along the river have maintained a uniform style, although modern they pick up on the traditional features of sloping roofs found in historic buildings such as the Seed Warehouse, the new Hertford Library and Lombard House (the Hertford Club – out of shot below).

dophin yard
Dophin yard

 

 

 

 

 

A feature that the old Waitrose building carried forward. It may be ugly but it did at least try to blend in with the existing riverfront scene.

Any comments on these plans may be made on-line using the link above or in writing no later than 30 March 2017.

So at last things have started to move in Hertford. Things that have been mentioned in previous posts (see right) are mentioned again here with no comment from me whatsoever.

Following the publication and acceptance of the Vision and Design Strategy as developed in consultation with Tibbalds and others one or two of their proposals were taken up by the three Councils. On 7 September 2016 the Hertfordshire Mercury reported that:

Improvements in Hertford town centre to the tune of £1million look set to be on the way after councillors agreed to fund half the project.

East Herts District Council’s executive committee agreed to put £500,000 towards key improvements to The Wash, Maidenhead Street and Bull Plain. Hertford Town Council is looking to contribute £300,000 to the project, while Hertfordshire County Council has also given its backing.

Resurfacing roads and improving pedestrian access are among the key proposals, which the authorities believe will better public space and traffic flow.

The district and town council will now seek further funding for the project.

Then on 1 February 2017 they also reported that:
A £225,000 government grant will help build new health centres and regenerate town centres, according to County Hall.

The money will be given to Hertfordshire County Council by central government under the One Public Estate model.

The council did not reveal which projects would benefit from the funding.

In the Planning Statement it mentions that negotiations are still on-going with the North and East Herts Trust for a NHS walk-in or GP surgery to be sited in the new development. If talks are successful then space could be made available in the office space now vacant within Centurion House.

On Friday 24 September some residents of Folly Island (most probably those most affected) received notice from East Herts Council under the Town and Country Planning Act of the application for the development of Bircherley Green Shopping Centre.

On Saturday 25 September my good wife and I took a stroll through our home town and from Folly Bridge, through Bull Plain, Maidenhead Street, Mill Bridge and to Old Cross the pavements and roads were covered in lines and squiggles of every colour in the style of a modern Jackson Pollock.

At first these seemed quite confounding but we decided that these were markings by Highways for the improvements to the public realm as mentioned above. So, there is a fairy godmother after all!

by : John Barber Hertford blog

Another nail in the coffin – Claydons gone

Looking back over these posts they all follow a similar pattern. One of closure, redundancy and retirement.

John and Judy Workman called in at Waitrose the other day and told my wife that they had retired.

John is better known incorrectly as John Claydon – the fishmonger. They had a shop – Claydons – in Railway Street for many, many years. they were a fixture in the town. A throwback to the old days of retailing where you sold produce from the window. Theirs was always half open so you could see the fish on display and choose your dinner.

On the first Fun Day I organised John set up a sea fish stall. So popular! Many locals had forgotten what simple pleasures you can get from life by eating cockles, mussels and whelks in the middle of town with a pint of local beer and a local band playing.

There was a period of uncertainty for a while when the shop lease was terminated. However they returned with a customised chiller trailer and continued to sell fish from the counter and became a similar fixture in Salisbury Square.

I had an electrical point placed near Cafe Nero so that the chiller would work. Some time later a power socket was placed by the Council outside the White Hart and there they traded on every Saturday – and on Fridays and Tuesdays in Ware as well.

They were happy days. A Town Centre Manager has to have his fingers and ears in many pies and I enjoyed John’s company and local knowledge which he dispensed from the front seat of his van. We also used to stand in the middle of Salisbury Square with Mick Wentworth who ran the fruit and veg stall and sometimes Colin Sykes the jeweller, and occasionally Charlie who ran Wigginton’s for Roy Roberts until he passed away.

They’ve all gone now. Hertford will be a quieter and sadder place now. No local colour, no local knowledge, no old men chewing over the gossip.

This is what some media people like to call the local business community. Perhaps they are right and I am cynical but it wasn’t that – it was just friends chatting, joined by the various traders and residents who walked by and had a few minutes to spare.

You don’t cultivate a local network by attending meetings about meetings and drinking tea in dark committee rooms. You have to get to get out there. That’s what I learned. I can’t do it any more – nor do I want to – because Hertford town centre is not like that any more.

I doubt if John or Judy will read this but I wish them a long, peaceful and healthy retirement.

So to end on a more topical note. I see that Which? has awarded Waitrose the top awards in the supermarket customer appreciation surveys.

Not the Hertford branch of Waitrose obviously because that will shortly ‘go dark’. But an ironic release considering that the day after it was announced that the Hertford, Waitrose store was set for closure the Consumers Association (Which?) stated that it was selling its Hertford site to Aldi to build a new supermarket.

Now we await publication of Wrenbridge’s planing application for the redevelopment of Bircherley Green Shopping Centre. It’s like London buses – they all come at once.

by : John Barber Hertford blog

Hertford Waitrose closing in September 2017

That thud on the doormat was not the daily delivery of junk mail, nor the latest manuscript submission to a publisher rejected for the second or third time but the other boot finally falling.

That boot is of course the confirmed closure of Waitrose in Bircherley Green in September 2017. It was the only outcome of a process that began in 2014 and should surprise no one. It will of course. It will anger and outrage and ‘Disgusted of Hertford’ will fill the letters pages and message boards for weeks to come.

The Hertford store was always too small for a modern supermarket. It did not have space for all the products that fight for prominence elsewhere; it could not support a coffee bar, sushi bar or wine bar such as other Waitrose stores do. The lifts (nothing to do with the company) were frequently out of action and the car park (once beloved of East Herts Council and now in private hands) was a constant source of complaint. The toilets of course were unfit for human habitation. None of that was Waitrose fault or for the staff to repair.

They said in 2014 that the plans for Bircherley Green as designed and presented by Wrenbridge were not viable for their needs. Their stance never wavered. They wanted their own space, car parking on the flat and access routes.

Waitrose were outbid for the McMullen site that now houses Sainsburys. Despite being Planning Department’s preferred option for Ware the Council Executive plumped for Asda who most conveniently blocked the final application by Van Hages to extend their Ware Garden Centre to accommodate a food store (Waitrose never mentioned).

That site would have suited Waitrose. It would have meant that they could have doubled their floor space to about 26,000 sq ft, incorporated toilets and a cafe and offer parking on the flat. There would have been improved vehicle access for ‘click and collect’ and for the in house delivery teams to deliver orders.

Instead the people of Hertford signed petitions to plead with Waitrose to stay in Hertford even though they had constantly said they did not want to. Finally Asda broke cover and invoked the Green Belt. There are no lambs frolicking through the green grass amidst the piles of timber and paving slabs in Van Hages outdoor selling areas and no combine harvester with lights glaring moves silently at night to bring food to our tables.

The net result is that we have the worst of all worlds, especially if you are a Waitrose customer. No store in Hertford, no store in Ware, you may have to drive to Welwyn or Bishops Stortford and an uncertain future as to what kind of national chain will inhabit the space in the projected designs which will be presented by Wrenbridge shortly as part of the Bircherley Green redevelopment project.

It is often said: ‘be careful what you wish for’. This is what happens when you fail to read the big picture. It is unlikely that the Government will allow for any piece of Green Belt to be re-designated and for commercial building to take place on it. It is likely that it may occur for housing and given that the Gilston Garden Town, previously known as Harlow North will become a reality there ought to be somewhere for people to shop.

Perhaps more effort ought to have gone into persuading government advisors to allow for Van Hages to build on their Green Belt and we might then have a Waitrose supermarket close by with all the product ranges and facilities of a modern store. But this will not happen.

However there is a bright side in all this doom and gloom. When Waitrose finally closes its doors customers may buy their morning paper and Lottery ticket from the independent newsagent, their breakfast coffee from an independent coffee shop and get their dry cleaning done at an independent dry cleaners. Hertford still has a strong independent bias of which newsagents, coffee shops and dry cleaners make up a significant proportion.

by : John Barber Hertford blog

Everything changes, nothing changes

Welcome 2017.

Me and Mrs B took a stroll around town last Saturday (31st December 2016) and discovered a few things.

In Depth Diving School in Bull Plain has closed. This was quite unexpected. I always highlighted them in reports as one of three independent traders that were unique to Hertford. The other two being Margaret Hart’s haberdashery shop (Harts of Hertford) once of Bull Plain but later Fore Street; and Botsfords the ironmongers.

Around the corner in Maidenhead Street the shop that was once Ashleys is now boarded up and has been for some while. The last time I looked the innards had been completely removed and a mini JCB was just visible over the rim of a very deep hole at the entrance.

What was Mr H the fashion outlet is now a shop which buys and sells and swaps computer games, games consoles and everything else in the gaming world.

The Tourist Information Centre is now firmly ensconced in Mill Bridge and we enjoyed a very pleasant coffee and calorie busting cake there on the MacMillan Cancer Big Coffee Morning Day.

Our mini tour took us into Fore Street and a new Champagne and Cocktail bar has opened where the Sun Studio Tanning Salon once was. The old Bollywoods Indian restaurant is now a magnificently furnished Mediterranan restaurant.

Doubling back to Railway Street there was a small gathering of market traders and shopkeepers. Two young men with guitars on their backs asked me if they needed a license to start busking in town. I pointed them in the direction of the Tourist Information Centre who do issue licenses for such things.

Why is this is relevant? After so many years after having left the post of Town Centre Manager a local shopkeeper who had been asked the same question by our hopeful buskers saw me approaching and uttered those immortal words: ‘I don’t know but here comes a man who does’. Just like old times. It gave me a small sensation of utter job satisfaction to know that I was still considered the man to go to.

So Hertford goes on as it always has, shops close, new traders open new shops, old businesses fade away and new ones open with bright hopes for the future. But one large black blot still hangs over the rim of the horizon and the question is –

What is happening to Waitrose and when will Wrenbridge be submitting their application for the redevelopment of Bircherley Green? Actually that is two but they are totally entwined. As I have said before Wrenbridge mention Waitrose in the past tense so we must assume that some in the not so distant future if the planing application is successful Waitrose will actually leave Hertford.

Of course the planning application might not be approved and the ball thrown back into Waitrose’s court. However as we now stand with very wobbly feet on the first few days into the birth of a new year we await Wrenbridge’s next move; a move that was promised to happen about three weeks ago.

As I have said so many times in this blog; will someone somewhere please tell the people of Hertford what is going on.